Frequently Asked Questions
Everything you need to know about bringing Northern Furniture into your home.
What is the typical delivery timeframe for large furniture items?
Most in-stock furniture pieces are delivered within 7 to 14 business days. Custom or made-to-order items may take 6 to 10 weeks depending on the craftsmanship required.
Do you offer white-glove delivery and assembly services?
Yes, we offer a White-Glove Delivery service for an additional fee, which includes room-of-choice placement, full assembly of your furniture, and removal of all packaging materials.
What is your return policy if the furniture doesn't fit my space?
We offer a 30-day return policy for most items. If the furniture is not a perfect fit, you can return it in its original condition, though a restocking fee and return shipping costs may apply.
How do I care for and maintain my solid wood furniture?
To preserve the wood, we recommend dusting regularly with a soft cloth, avoiding direct sunlight, and maintaining a consistent humidity level in your home to prevent warping.
Does Northern Furniture offer a warranty on its products?
All of our furniture comes with a standard 1-year limited warranty covering manufacturing defects in materials and workmanship under normal household use.
Can I request fabric or wood finish samples before purchasing?
Absolutely. You can order up to five complimentary swatches through our website to ensure the color and texture match your home's aesthetic before placing a full order.